| Levine,
R. V. (2003). Measuring helping behavior across cultures. In W. J. Lonner, D. L. Dinnel, S. A.
Hayes, & D. N. Sattler (Eds.), Online Readings in Psychology and
Culture (Unit 15, Chapter 9), (http://www.wwu.edu/~culture),
Center for Cross-Cultural Research, Western Washington University,
Bellingham, Washington USA.
This material is copyrighted by the author(s), who have kindly extended to the Center the right to use the material as described in the Introduction to this collection and the form entitled "Agreement to Extend License to Use Work." |
UNIT 15, CHAPTER 9
MEASURING
HELPING BEHAVIOR ACROSS CULTURES
Robert
V. Levine
California State University, Fresno
USA
ABSTRACT
This chapter focuses on some of the special challenges and difficulties in conducting cross-cultural research. In particular, it describes some of the problems my colleagues and I have faced in our own research: a series of studies in which helpfulness toward strangers was assessed in 36 cities across the United States and 23 large cities around the world. We conducted independent field experiments in each city to measure helping in various situations, such as seeing if passersby would alert a pedestrian who dropped a pen, offer help to a pedestrian with a hurt leg trying to reach a pile of dropped magazines, assist a blind person to cross the street and retrieve a lost letter. The results of these studies are discussed, including some ways they exemplify both what can be learned from cross-cultural research and the "noise" or uncertainties one can expect to encounter in this learning process.
INTRODUCTION
Two
images: First, as a six year old boy growing up in New York City, I am walking
with my father on a crowded midtown street.
The rush of pedestrians suddenly backs up before me as people narrow into
a single lane to avoid a large object on the sidewalk. To
my astonishment, the object turns out to be a human being lying unconscious
against a building. My father
quickly points to a bottle in a paper bag next to him.
Not one of the passing herd seems to actually notice the man--certainly,
none make eye contact--as they robotically follow the makeshift detour.
My father, who I look up to as a model loving, caring man, explains that
the poor soul on the sidewalk "just needs to sleep it off."
When the prone man suddenly begins to ramble senselessly, my father warns
not to go near. "You never
know how he'll react." I later came to see these two teachings--"There's
nothing you can do" and "Try not to get involved"--as my anthems
of urban survival.
Next,
fast forward several years to a market in Rangoon, Burma (now Myanmar).
I had spent the previous twelve months travelling in poor Asian cities,
but even by those standards this was a scene of misery.
Besides the inconceivable poverty, it is sweltering hot, ridiculously
crowded and the wind is blowing dust everywhere.
Suddenly, a man carrying a huge bag of peanuts calls out in pain and
falls to the ground. I then witness an astonishing piece of choreography.
Appearing to have rehearsed the scene many times, a half dozen sellers
run from their stalls to help, leaving unattended what may be the totality of
their possessions. One puts a
blanket under the man's head, another opens his shirt, a third questions him
carefully about the pain, a fourth gets water, a fifth keeps onlookers from
crowding too close, a sixth runs for a doctor.
Within minutes, the doctor arrives, and two other locals join in to
assist. The performance could have
passed for a final exam at paramedic school.
Rousseau
once wrote that "cities are the sink of the human race." But as these
experiences in New York and Rangoon made clear, no two cities are the same.
Places, like individuals, have their own personalities.
In
what cities is a needy stranger more likely to receive help?
What sort of community teaches a citizen to withhold altruism toward
strangers? As grown up social psychologists, my colleagues and I have spent much
of the past decade trying to test these questions systematically.
Our studies have produced significant data, TO which I will turn later.
What we have learned more than anything, however, is how difficult it can
be to measure cross-cultural differences in real-life social behaviors
meaningfully. Moving from the
anecdotal observations of a traveler to the scientific generalizations of a
social researcher may be a bigger leap than one imagines.
This chapter focuses on some of the difficulties we have encountered in
our research. I do this with two
intentions: first, to prepare other researchers for some of the problems they
may face when measuring real life social behavior across cultures, pointing out
at the same time the many difficulties that researchers face when gathering
meaningful data. This is what is
meant by cross-cultural field research being a noisy discipline.
The second intention is to show that there is a silver lining to this
noise. You may find that what does
not work in your research can be as informative as what does.
Problem
One. Measuring Helping
Our
first problem was to develop field measures that would reflect helpfulness
toward strangers in different locales. Our challenge was not only to identify
behaviors that would be valid indicators of helpfulness but to identify a sample
of behaviors that would be sufficiently representative of such a broad concept
as helpfulness. This problem is
not, of course, limited to cross-cultural research. Psychologists usually pay considerable care to achieving
representative subject samples. We
are often not as attentive, however, to creating multiple measures that span the
full meaning of the variables we study. This
is certainly the case in studies of helping behavior.
With few exceptions, we found, helping field studies have used
convenience samples of one or two helping behaviors. One study, for example,
might measure helping by the number of people who are willing to fill out a
questionnaire while another might measure helping by how many of them assist a
person who collapses on the street. The
term "helping" covers a lot of ground.
Without carefully considering the sampling of measures, it is difficult
to generalize to a wider range of helping behaviors.
This
problem OF generalization is further complicated by a lack of attention to
systematic taxonomies of helping behaviors.
Without such a classification scheme, it is difficult to gauge where on
the spectrum any arbitrarily selected helping behavior resides and,
consequently, to determine which other helping behaviors to which it might be
related. To our good fortune,
Pearce and Amato (1980) have developed an empirically-derived three-dimensional
model of helping that lends itself to operational definition. Their model poses
a threefold structure of helping: (1) doing what one can, (direct help)
vs. giving what one has (indirect help); (2) spontaneous
(informal) help vs. planned (formal) help; and (3) serious vs. non-serious
help. These three dimensions
correspond, in order, to: (1) the type of help offered; (2) the social setting
in which help is offered; and (3) the degree of need of the recipient.
We
developed five field experiments that attempted to fill Pearce and Amato's
three- dimensional space. [See
Levine, Martinez, Brase, & Sorenson (1994) for a description of how these
five measures fit into Pearce and Amato's taxonomy.] Each of these studies was carried out in main downtown areas,
during primary business hours, on clear summer days. Multiple trials of each
measure were conducted in each city, targeting a relatively equal number of male
and female pedestrians.
Retrieving
a dropped pen. The experimenter (a neatly dressed college age male), walking
at a moderate pace, would reach into his pocket and "accidentally,"
without appearing to notice, drop his pen behind him, and continue walking.
In each city, we observed the number of occasions a passing pedestrian
helped the experimenter retrieve the pen.
Hurt
leg. Walking with a heavy limp and wearing a large and clearly visible leg
brace (the ugliest ones we could find), the experimenter
"accidentally" dropped, and then unsuccessfully struggling to reach
down for, a pile of magazines. What
proportion of approaching pedestrians offered assistance?
Blind
person crossing the street. An
experimenter wearing dark glasses and carrying a white cane acted the role of a
blind person needing help getting across the street.1 We measured the percentage of instances in which help
was offered.
Change
for a Quarter. With a quarter
in full view, the experimenter approached a pedestrian passing in the opposite
direction and asked politely for change for a quarter.
We observed how many pedestrians in each city stopped to check for
change.
Lost
Letter. A neat hand-written
note, "I found this next to your car," was placed on a stamped
envelope addressed to the experimenter's home.
The envelope was then left on the windshield of a randomly selected car
parked at a meter in a main shopping area.
How many of these letters arrived at the address?
Our
first studies were done in the early 1990's, when we and our students visited 36
cities of various sizes spread across every region of the United States.
The results did nothing to dispel my childhood impressions of New York.
Combining the results of the five experiments, New York City came out
dead last. Thirty-sixth out of
thirty-six. (A sixth measure of helping, per capita contributions to United Way
for each city, was also counted in these earlier studies.) Overall, we found
that small and medium-sized cities in the southeast were the most helpful and
large northeastern and West Coast cities were the least helpful. (For complete
results, see Levine, et al., 1994 and Levine, 1997).
Far
and away the best predictor of helping was population density.
Density was more closely tied to the helpfulness of a city than even
characteristics like crime rates, the pace of life, economic conditions or
environmental stressors like noise and air pollution. Overall, people in more
crowded cities were much less likely to take the time to help. New York City was
Exhibit A. Crowding brings out our worst nature.
Urban critics have demonstrated that squeezing too many people into too
small a space leads to alienation, anonymity, de-individuation and social
isolation. Ultimately, people feel less responsible for their behaviors
toward others--especially strangers. Previous
studies have shown that city dwellers are more likely to do each other harm.
Our U.S. results indicate that they are also less likely to do them good,
and that this apathy increases with the degree of city-ness.
Problem
Two. Translating Behavior across Cultures
But
is the city dweller's reluctance to help strangers limited to the United States?
It was no surprise to find that densely packed cities like New York do
not measure up to the communitarian standards of their smaller and calmer
counterparts in the Southeast and Midwest.
As the first author's experience in Rangoon showed, however, we sometimes
find pockets of village cohesiveness in the most citified of places.
How do big city dwellers from other countries compare on our helpfulness
experiments? How does New York--the
penultimate U.S. city--measure up to large cities worldwide?
To
answer these questions, over the next several summers more than 20 adventurous
students ran our five helping experiments in large cities in countries around
the world. In all, we conducted
almost 300 trials of the blind person episode, dropped over 400 pens, approached
some 500 people in each of the hurt leg and asking for change episodes, and lost
almost 800 letters. (In the United States, these experiments were conducted in
New York City.)
This
is where we first experienced the cross-cultural researcher's paradox: You
sometimes learn more from your mistakes than your successes.
One of our most noteworthy findings was that our measures of helping
often did not translate cleanly across cultures. Cross-cultural researchers are
well aware of the problem of translating concepts from one language to another.
We learned about the difficulty of meaningfully translating behaviors
between cultures.
Two
experiments in particular--the asking for change and the lost letter
situations--simply did not have the same functional meaning in many countries as
they had in the United States.
The
lost letter experiment was the most troublesome. This experiment entails leaving stamped, addressed envelopes
in a visible location on the street, and then observing the percentage of these
letters that get delivered. The
first problem we encountered was people literally running away from the letters
in some cities. In Tel Aviv, in
particular, where unclaimed packages have all too often turned out to contain
bombs, our experimenter found people actively avoiding the suspicious looking
envelopes. In El Salvador, our experimenter was informed about a scam going
around in which people were intentionally dropping letters; when innocent
samaritans picked one up, the con man told them they had lost the letter, that
it contained money, and demanded the money back. Not surprisingly, very few letters were returned in El
Salvador.
Then,
in many underdeveloped countries, we found that local mailboxes are either
unattended or non-existent. As a
result, mailing a letter in these places requires walking to a central post
office, rather than simply going to the letter box on the corner or in front of
one's home, as is the custom in countries like the United States.
In Tirane, Albania (where we eventually gave up our attempts to gather
data), the experimenter was warned not to bother sending a letter, because it
probably wouldn't arrive anyway. Postal
unreliability is also a factor in some more affluent nations.
In Italy not too many years ago, there was a widely publicized scandal
when it was discovered that the post office had dealt with an impossible backup
of undelivered mail by dumping truckloads into empty fields.
("But it only happened in Rome," one Italian loyalist
admonished me.) And most
problematic of all, in several countries we found that letters and postal
communication are peripheral to many residents' lives.
Really, what did we ethnocentric Americans expect to find in a country
like India, with a 52 percent illiteracy rate?
The
asking for change experiment also encountered a variety of translation problems.
In this situation, the experimenter would ask a pedestrian passing in the
opposite direction for a quarter
(in the United States) or its equivalent in other countries.
Between monetary inflation and the use of pre-paid telephone cards,
however, we learned that the need for particular coins has become virtually
extinct in many countries. In Tel Aviv, for example, no one seemed to understand why a
person would need small change. In
Calcutta, our experimenter had difficulty finding anyone with small value bills
and coins--a general shortage which occurs all over India during some festival
seasons. In Buenos Aires, we
wondered how to score the response of a person who replied, "I don't even
have for myself."
In
a few cities, people were afraid to transact money with strangers.
For example, in Kiev, RUSSIA, where pickpockets are rampant, visitors are
warned to never open their purse or wallet on the street.
In El Salvador, experimenter Carlos Navarette had the misfortune to run
into "a youth gang war where rocks were being thrown at each other. They stopped traffic along the street. When the cops came five minutes later, rounds were fired into
the air as the gangs dispersed. Some
of the adults then started taunting the young members of the "maras,"
calling them sissies and telling them how fed up they were at all of the
problems that the youth were causing." So much for the asking for change
experiment in San Salvador.
In
the end, we limited our cross-national comparisons to the blind person, hurt leg
and dropped pen experiments. Even
these, we found, occasionally suffered in translation.
In the hurt leg scenario, for example, we learned that a mere leg brace
was sometimes insufficient to warrant sympathy.
In Jakarta, INDONESIA, for example, experimenter Widyaka Nusapati
reported that it is "not usual to help someone with a subtle leg injury.
Perhaps if the limb was missing."
In the blind person situation, we found that some cities, such as Tokyo
and parts of the United States, have installed auditory tones on traffic lights
so that visually impaired people will know when the light turns green.
(I might add that in Tokyo, unlike New York, a green light means that it
is safe to cross the street). And,
in a paradoxical twist, the experimenter in some cities--like Tokyo--felt so
compelled by the surrounding norms of civility that he found it nearly
impossible to fake blindness or a hurt leg to attract well-meaning helpers.
As a result, the data for Tokyo were dropped from our final list.
Results
But
even with these difficulties, our experimenters ran the three experiments
successfully in 23 different countries. What
we found suggests a world of difference in the willingness of urbanites to reach
out to strangers (see Table
1). In the blind person experiment, for example, five cities (Rio
de Janeiro, San Jose, Lilongwe, Madrid, and Prague) helped the pedestrian across
the street on every occasion, while in Kuala Lumpur, Kiev and Bangkok help was
offered less than one-half the time. If
you have a hurt leg in downtown San Jose, Calcutta or Shanghai, our results show
that you are more than three times as likely to receive help picking up a
dropped magazine than if you are on the streets of New York City, Kiev or Sofia.
If you drop your pen behind you in New York City, you have less than one
third the chance of seeing it again than if the same thing happens in Rio de
Janeiro.
Overall,
the two most helpful cities were from Latin America--Rio de Janeiro and San
Jose, Costa Rica. As a rule, in
fact, we found that cities with strong Hispanic/Latino cultures tended to be
among the most helpful; the other three Hispanic/Latino cities that we tested
(Madrid, San Salvador and Mexico City) were also all above average.
Considering that several of these cities suffer from long-term political
instability, high crime rates and a potpourri of other social, economic and
environmental urban stressors, this is a noteworthy finding.
Problem
Three. Identifying Universal
Predictors
One
of the goals of research like ours is to discover patterns in cross-cultural
differences. Are there
characteristics of cultures that predict and explain differences in our
dependent variables? We examined a
number of possible predictors: population size, economic factors (for example,
gross domestic product, per capita power), cultural values (for example,
individualism-collectivism, emphasis on simpatico, Hofstede's (1991)
characteristics of culture) and the overall pace of life. (See Schwartz (1994)
and Triandis (1996) for excellent discussions of cultural values and their
measurement).
We
found some trends but all had their exceptions. Helping rates tended to be higher in countries with lower
economic productivity (lower GDP's, less purchasing power per citizen), in
cities with a slower pace of life (as measured by pedestrian walking speeds),
and in cultures which emphasize the value of social harmony. This city
"personality" is consistent with the simpatico hypothesis.
Communities where social obligations take priority over individual
achievement tend to be less economically productive; but show more willingness
to assist others. This trend did
not, mind you, hold for all of the cities in our study.
Pedestrians in the fast-paced, first-world cities of Copenhagen and
Vienna, for example, were very helpful, while their compatriots in economically
struggling Kiev were not helpful at all. These exceptions make clear that even people with a fast pace
of life, and a focus on economic achievement, are capable of finding time for
strangers in need. And a slow pace
of life is no guarantee that people will invest their saved time in practicing
social ideals. In both fast and
slow places, people either make the time to help or they don't.
Still,
as a general rule, we found that countries that emphasize social
responsibilities over personal achievement, and have a slower pace of life, tend
to be more helpful to strangers on the street. We are reminded of the Kelantese people of the Malay
Peninsula, who embrace slowness as a cornerstone of morality. Haste in their corner of the world is considered a breach of
ethics. The Kelantese are judged by a set of rules for proper behavior known as budi
bahasa, or the "language of character."
At the core of this ethical code is a willingness to take the time for
social obligations, for visiting and paying respect to friends, relatives and
neighbors. Any hint of rushing
smacks of greed and over concern with material possessions.
Most importantly, it shows an irresponsible lack of attention to the
social obligations of the budi bahasa.
Violators threaten basic village values concerning interpersonal
relations and village solidarity. They
are gossiped about, considered less refined (halus), and are often
suspected of trying to hide something (Levine, 1997).
Problem
Four. Isolating Variables in the Real-World: Helping versus Civility
We
also learned that all helping is not alike.
In particular, there may be a difference between helping and civility.
In places where people walked fast--hastily, as the Kelantese might
say--they were often less likely to act civilly even when they did offer
assistance. In New York City,
helping often appeared with a particularly sharp edge.
During the dropped pen experiment, for example, helpful New Yorkers would
typically call back to the experimenter that he had dropped his pen, then
quickly move on in the opposite direction.
On the other hand, helpers in laid-back Rio de Janeiro--the land of amanhã,
where slowness and simpatico are ways of
life-were more likely to return the pen personally, sometimes literally
running to catch up with the experimenter.
In the blind person experiment, helpful New Yorkers would often wait
until the light turned green, then tersely announce to the experimenter that it
was safe to cross, and then quickly walked ahead.
In the friendlier cities, helpers were more likely to offer to walk the
blind person across the street, and sometimes asked if he then needed further
assistance. One of our
experimenters' problems in these friendlier places, in fact, was how to separate
from particularly caring helpers.
In
general, it often seemed as if New Yorkers were willing to offer help only when
it could occur with the assurance of no further contact, as if to say "I'll
meet my social obligation but, make no mistake, this is as far as we go
together." How much of this is motivated by fear and how much by simply not
wanting to waste time is hard to know. But
in more helpful cities, like Rio de Janeiro, it often seemed that human contact
was the very motive for helping. People
were more likely to help with a direct smile and to welcome the "thank
you."
Perhaps
the most vivid example of uncivil helping occurred on one of the measures we
discarded, the lost letter experiment. In
many cities, I received envelopes which had clearly been opened.
In almost all of these cases, the finders had then resealed it or
remailed it in a new envelope. Sometimes
they had attached notes, usually apologizing for opening our letter.
Only from New York did I receive an envelope which had its entire side
ripped and left open. On the back
of the letter the helper had scribbled, in Spanish: "Hijo de puta
iresposable"--which, translated, makes a very nasty accusation about my
mother. Below that was added a
straightforward English-language "F___ You."
It is interesting to picture this angry New Yorker, perhaps cursing my
irresponsibility all the while he was walking to the mailbox;
yet, for some reason, feeling compelled to take the time to perform his
social duty, for a stranger he already hated.
Ironically, of course, this rudely returned letter counted in the helping
column for New York's score. A most
antipatico gentleman, Brazilians would say.
Compare
this to Tokyo, where several finders hand-delivered the letters to the address.
Or, consider a note we received on the back of a returned letter from the
most helpful city in our earlier study of U.S. cities, Rochester, New York:
Hi.
I found this on my windshield where someone put it with a note saying they found
it next to my car. I thought it was
a parking ticket. I'm putting
this in the mailbox 11/19. Tell
whoever sent this to you it was found on the bridge near/across from the library
and South Ave. Garage about 5 P.M. on 11/18.
P.S.
Are you related to any Levines in New Jersey or Long Island?
L.L.
Problem
Five: Attributing Meaning
Do
our data mean that New Yorkers are less kind people--less caring on the
inside--than city dwellers in more helpful places? Not at all. The
New Yorkers we spoke to gave many good reasons for their reluctance to help
strangers. Most, like me, had been
taught early on that reaching out to people you don't know can be dangerous.
To survive in New York, you should avoid even the vaguely suspicious.
Some
also expressed concern that others might not want unsolicited help--that the
stranger, too, might be afraid of outside contact or might feel patronized or
insulted. Many told stories of
being outright abused for trying to help. One
woman described an encounter with a frail, elderly man with a red-tipped cane
who appeared unable to manage crossing an intersection.
When she lightly offered assistance, he barked back, "When I want
help I'll ask for it. Mind your own f---ing business." "I've never forgotten that man," the woman
remarked. Other told of being
burned once too often by hustlers. One
non-helper commented how "most New Yorkers have seen blindness faked,
lameness faked, been at least verbally accosted by mentally ill or aggressive
homeless people. This does not
necessarily make one immune or callous, but rather, wary."
Over
and again, New Yorkers told us they cared deeply about the needs of strangers,
but that the realities of city living prohibited their reaching out.
People spoke with nostalgia for the past, when they would routinely pick
up hitchhikers or arrange a meal for a hungry stranger.
Many expressed frustration--even anger--that life today deprived
them of the satisfaction of feeling like good Samaritans.
To
some degree, perhaps, these may simply be the rationalizations of uncharitable
citizens trying to preserve their benevolent self-images.
But the bulk of the evidence, in fact, indicates that helping tends to be
less effected by the nature of people than it is by the characteristics of the
environment. Studies have shown that seemingly minor changes in the situation
can drastically affect helping--above and beyond the personalities or moral
beliefs of the people involved. It
is noteworthy that studies show the size of the place where one was raised has
less to do with helping than the place one lives. In other words, Brazilians and
New Yorkers are both more likely to offer help in Rio than they are in New York
City.
Concluding
Comments
Cross-cultural
social psychological research necessarily must deal with a multitude of
variables. As noted earlier, it is
definitely a noisy endeavor. Social
behavior can be quite difficult to measure accurately and meaningfully.
This is certainly the case when it comes to a complex behavior like
helpfulness. On one level, our
studies reinforce Pepitone's (1999) observations that there are multiple,
distinct motivations underlying different helping behaviors and that it is, in
essence, unlikely we will ever find simple explanations for cross-cultural
differences. But back to that
silver lining to the noise: The very complexity of the problem makes it very
likely that you will encounter interesting and informative surprises along the
way. Like most great mysteries, we
often learn more from what goes wrong than what too easily goes right.
Our
studies are not without practical application.
First, they provide tangible information about the quality of the helping
environment in individual cities around the world.
Second, as social indicators, they may be compared over time to mark
trends in urban life throughout the world.
Their greatest value, however, may be in the noise itself: Our results
raise more questions than they answer. Are
traditional cultures more helpful toward strangers than less traditional ones?
Is there a certain type of individualist who is more likely to be
helpful--prosocials who seek to maximize both their own and others' outcomes,
with an emphasis on equality? What
is the relationship between collectivism and communitarianism?
(Popenoe (1994), for example, distinguishes between individualistic
cultures that value communitarianism (e.g., Sweden, Denmark) versus
individualistic cultures that are more characterized by egoism (e.g., the
U.S.A.)). Is there a relationship
between helping strangers versus helping friends and family?
No
doubt there are cleaner and simpler approaches to research than studying
cross-cultural differences. But it
is the very challenges of cross-cultural research-the methodological
complications, the seemingly endless levels of explanation, the multiplicity of
confounding variables, the significance of the outliers-that make it so
interesting and, ultimately, so rich with meaning. As Rube Goldberg once said, sometimes it is best to "Do
it the hard way."
References
Hofstede,
G. (1991). Cultures and organizations. London: McGraw-Hill.
Levine,
R. (1997). A Geography of Time. New
York: Basic Books.
Levine,
R., Martinez, T., Brase, G. & Sorenson, K. Helping in 36 U.S. Cities (1994).
Journal of Personality and Social Psychology, 67, 69-81.
Levine,
R., Norenzayan, A., & Philbrick, K. (2001). Cross-cultural differences in helping strangers.
Journal of Cross-Cultural Psychology, 32, 543-560.
Pearce,
P. L., & Amato, P. R. (1980). A taxonomy of helping:
A multidimensional scaling analysis. Social Psychology Quarterly, 43(4), 363-371.
Pepitone,
A. (1999). Historical sketches and critical commentary about social psychology
in the golden age. In A. Rodrigues & R. Levine (Eds.). Reflections on 100
years of experimental social psychology. New York: Basic Books, pps. 170-199.
Popenoe,
D. (1994). The family condition of America: Cultural change and public policy.
In H. Aaron, T. Mann, &
T. Taylor (Eds.), Values and public policy. Washington, D.C.: The Brookings
Institute, pps. 81-112.
Schwartz,
S.H. (1994). Beyond individualism-collectivism: New cultural dimensions of
values. In U. Kim, H.
Triandis & G. Yoon (Eds.), Individualism and collectivism, Newbury Park, CA:
Sage, pps. 85-102.
Triandis,
H. (1996). The psychological
measurement of cultural syndromes. American
Psychologist, 51, 407-415.
Questions
for Discussion
1.
How does this chapter demonstrate research questions that grow out of personal
experience? Can you think of other
examples of this process, both in the literature and in your own personal
experience?
2.
What are some other ways you might measure helpfulness cross-culturally?
3.
The author has tried to identify helping situations that apply across many
cultures. Is it possible, however,
that these same situations take on very different meanings across cultures?
4.
These studies paint broad generalizations about cultures and countries.
Is this kind of research simply an exercise in dangerous stereotyping?
5.
How might you follow up these studies? What
would be the next logical step to take?
6.
Consider your own campus or your own community.
How might you go about studying helping behavior in one or both of these
settings?
7. Design a study that would focus on some aspect of helping
behavior (the "dependent variable") that may be a direct result of
some "independent variable", paying particular attention to the
latter. In other words, what
specific characteristics of a sample of cities or other settings would you want
to test?
About the Author
Robert
Levine is Professor of Psychology at California State University, Fresno.
He has been a Visiting Professor at Universidade Federal Fluminense in
Niteroi, Brazil, at Sapporo Medical University in Japan, and at Stockholm
University in Sweden. He has
received awards for both his teaching and research, including being named the
university's "Outstanding Professor." Dr. Levine serves on boards of
professional organizations in the United States, Germany, and Taiwan.
His cross-cultural work has focused on such topics as helping behavior,
the pace of life and psychological well-being.
He has published articles in Psychology Today, Discover, American
Demographics, The New York Times, the American Scientist, as well as many
articles and chapters in professional journals and books.
His book, A Geography of Time, was published in six languages.
It was awarded the Otto Klineberg Intercultural and International
Relations Award. His new book, The
Power of Persuasion: How We're Bought and Sold, is currently in press.
Footnote:
1 The canes, and training for the role, were provided by the Fresno Friendship Center for the Blind.
Table
1. Where do People Help?
|
|
Overall
Helping Index |
Blind Person |
Dropped Pen |
Hurt
Leg |
|||||
|
Rank
Z-scores
% |
Rank
% |
Rank % |
Rank % |
||||||
|
City,
Country |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Rio
de Janeiro, Brazil |
1 |
1.66174
|
93.33 |
1 |
100 |
1 |
100 |
4 |
80 |
|
|
|
|
|
|
|
|
|
|
|
|
San
Jose, Costa Rica |
2 |
1.52191 |
91.33 |
1 |
100 |
7 |
79 |
1 |
95 |
|
|
|
|
|
|
|
|
|
|
|
|
Lilongwe,
Malawi |
3 |
1.14903 |
86.00 |
1 |
100 |
2 |
93 |
13 |
65 |
|
|
|
|
|
|
|
|
|
|
|
|
Calcutta,
India |
4 |
.91598 |
82.67 |
6 |
92 |
16 |
63 |
2 |
93 |
|
|
|
|
|
|
|
|
|
|
|
|
Vienna,
Austria |
5 |
.79946 |
81.00 |
12 |
75 |
6 |
88 |
4 |
80 |
|
|
|
|
|
|
|
|
|
|
|
|
Madrid,
Spain |
6 |
.68293 |
79.33 |
1 |
100 |
9 |
75 |
14 |
63 |
|
|
|
|
|
|
|
|
|
|
|
|
Copenhagen,
Denmark |
7 |
.56641 |
77.67 |
15 |
67 |
4 |
89 |
8 |
77 |
|
|
|
|
|
|
|
|
|
|
|
|
Shanghai,
China |
8 |
.49650 |
76.67 |
17 |
63 |
9 |
75 |
3 |
92 |
|
|
|
|
|
|
|
|
|
|
|
|
Mexico
City, Mexico |
9 |
.42658 |
75.67 |
6 |
92 |
17 |
55 |
4 |
80 |
|
|
|
|
|
|
|
|
|
|
|
|
San
Salvador, El Salvador |
10 |
.35667 |
74.67 |
6 |
92 |
4 |
89 |
20 |
43 |
|
|
|
|
|
|
|
|
|
|
|
|
Prague,
Czech Republic |
11 |
.37997 |
75.00 |
1 |
100 |
17 |
55 |
9 |
70 |