INTERNATIONAL MARKETING
Mktg486 Prof. Wendy Bryce Wilhelm
Winter 2000 327 Parks Hall
TR 10 - 12 PM 650-4816
Humanities 108 Hours: TR 12 - 2 PM
or by appointment
************************************************
IMPORTANT ADDRESSES
Email: wendy.bryce@.wwu.edu
Homepage: www.wwu.edu/~bryce
Text Homepage: www.keegan-green.com/
REQUIRED TEXT : Keegan and Green, Global Marketing, 2nd edition, 2000
PREREQUISITES: Mktg380
COURSE OBJECTIVES/LEARNING OUTCOMES AND METHODS OF ASSESSMENT
The overall objective of this is course is to further your understanding and appreciation of the challenges and opportunities inherent in doing business outside the United States. The course will be taught from two perspectives: (1) descriptive, with an emphasis on developing a knowledge of world geography, regional alliances/conflicts, and the truly amazing cultural diversity out there; and (2) a managerial perspective, with an emphasis on marketing strategy development and implementation. We will also work on developing your ability to orally communicate your knowledge, opinions and beliefs in an articulate manner.
The table below links each learning outcome you can expect from taking this course with its corresponding assessment method. Each method is designed to assess whether a particular learning outcome has been achieved.
|
Objective/Learning Outcome |
Assessment Method |
|
1. Cases; Group Projects; Class Participation |
|
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2. Cases; Country Profile Project; Class Participation |
|
|
3. Cases; Marketing Plan Project |
|
4. Understanding and appreciation of ethics in IM |
4. Cases; Class Participation |
|
5. Cases; Group Projects |
|
|
6. Cases; Class Participation |
|
|
|
CASE ASSIGNMENTS (Appendix 1)
Oral Assignment: Discussion Leader. Each of you will be assigned to a group (2-3 students) that will be responsible for leading the discussion of one of the cases assigned throughout the quarter. As discussion leader, you will be responsible for generally stimulating class discussion. More specifically you will be responsible for:
Time Limit: flexible Evaluation: Peer and Professor
Written Assignment: Case Write-up. Each of you, individually, will be responsible for writing up one of the assigned Cases, to be turned in at the beginning of the class in which it is to be discussed (no late write-ups accepted). You must come to class on the day the case you analyze is discussed, and it is expected that you will be an active contributor to the classroom discussion of that case. For this assignment, you are responsible for (1) through (4) above. The Oral and Written Case Presentations MUST NOT be based on the same Case. The case write-up should be typed, double-spaced, and no more than five pages in length, plus Appendices and Bibliography. Points will be taken off for misspellings or grammatical errors.
Time Limit: n/a Evaluation: Professor
GROUP PROJECT: COUNTRY PROFILE/MARKETING PLAN (Appendix 2)
Country Profile Presentation (Oral). You will be assigned to groups of 3-4 in order to research a country of your choice. You will then share what you have learned with the rest of the class via a PowerPoint presentation during January. Every group member should have a "part" to present. Sections I and II of the Country Notebook (Appendix 2) outline the content requirements for that presentation. Multimedia presentations are encouraged!
Time Limit: 20 minutes + 10 minutes for questions Evaluation: Peer and Professor
Marketing Plan (Oral). With the same group, you will develop a plan to export a new or existing product into "your" country. You will give a PowerPoint presentation of this plan in class during the last week of classes. Every group member should have a "part" to present. Sections III and IV of the Country Notebook (Appendix 2) outline the content requirements for this second presentation.
Time Limit: 20 minutes + 10 minutes for questions Evaluation: Peer and Professor
Executive Summary (Written). Each group will turn in an 8-page executive summary of their Country Profile and Marketing Plan; 2 pages maximum (not including appendices or references) on each of the four parts listed in Appendix 2. This document should be typed, double-spaced, and include appropriate appendices and references. Points will be taken off for misspellings or grammatical errors. Due Date: Friday, March 10th @ 4 PM.
Time Limit: n/a Evaluation: Professor
Overall Evaluation of Group Project. You will be given a group grade for each component of the project. However, you will be asked to evaluate each member’s contribution to the project (effort and quality), and these evaluations may result in some adjustment to individual grades. Projects that are not presented or handed in on the due date will be down-graded by one grade point (e.g., A to A-).
IN-CLASS ASSIGNMENTS AND PARTICIPATION
International marketing is an exciting and dynamic area, and it is hoped you will find this course stimulating and rewarding. In order to facilitate this, we will maintain an open classroom environment – you are strongly encouraged to participate in discussions and to share interesting examples related to the current topic. It is recommended that you keep up-to-date with relevant publications (Business Week, Wall Street Journal, Advertising Age International, etc.). In addition, the assignments indicated in the attached course schedule will often provide the starting point for class discussion, and it is expected that you will be prepared to discuss the assigned cases, readings, etc. on the dates noted.
In order to encourage you to participate, you willed be called on twice during the quarter. The questions posed will be based on the in-class assignments, the Case questions, or the End-of-Chapter Discussion Questions assigned for that day or week.
GRADING (total possible = 600 points)
Case Assignments
Oral . . . .. . . . . . . . . . . . . . . . . 100
Written . . . . . . . . . . . . . . . . . . 100
Group Project
Oral (2 @ 100 pts.) . . . . . . . . 200
Written . . . . . . . . . . . . . . . . . . . . 100
Class Participation
Called on (2 @ 25 pts.) . . . . . . . . . 50
Attendance/Preparation/Contribution . . . 50
COURSE CONTENT AND SCHEDULE
WEEK OF: TOPIC AND ASSIGNMENTS
Jan 3 1. Part 1: Introduction
Part 2: The Global Marketing Environment
Jan 10 2. Global Economic and Trade Environments; Discussion of Environmental Issues
Jan 17 3. Social, Cultural, Political, Legal and Regulatory Environments of Global Marketing
Jan 24 4. Global Information Systems and Market Research; Technological Issues
Be prepared to ask her questions about hard-to-find information about your country!
Jan 31 COUNTRY PROFILE PRESENTATIONS
CHOOSE AN INDUSTRY AND PRODUCT (good; may be new or new to that country)
WEEK OF: TOPIC AND ASSIGNMENTS
Part 3: Global Strategy
Feb 7 5. Sourcing and Market Entry Strategies: Exporting, Licensing, Investments
and Strategic Alliances
Countries [due 2/8]
Part 4: Segmentation and the Global Marketing Mix
Tues., 6. Global Segmentation, Targeting and Positioning
Feb. 15
Thurs., 7. Global Product and Brand Decisions
Feb. 17
Feb. 21 8. Global Pricing and Distribution Decisions
Feb. 28 9. Global Marketing Communications Decisions
Advertising [due 2/29]
Ethical Marketing Decisions [HANDOUT] [due 3/2]
March 6 MARKETING PLAN PRESENTATIONS
EXECUTIVE SUMMARY DUE: FRIDAY, MARCH 10TH @ 4 PM
APPENDIX 1
Guidelines for Discussion Leader (Case Presentation)
Time Limit: flexible
Materials: overheads, video clips, maps, ads, Web site visit, taped interview . . .
Organization
Project Evaluation (100 points)
5. Overall presentation style (use of AV aids, ability to stimulate audience, clarity, professionalism)
Evaluation Form
Oral Presentations: Case Discussion Leader (100 points)
Case #/Group: __________________________________
Excellent 5 4 3 2 1 Poor
Comments:
Excellent 5 4 3 2 1 Poor
Comments:
Excellent 5 4 3 2 1 Poor
Comments:
Excellent 5 4 3 2 1 Poor
Comments:
5. Overall presentation style (use of AV aids, ability to stimulate audience, clarity, professionalism)
Excellent 5 4 3 2 1 Poor
Comments:
Overall Evaluation/Grade
Excellent 5 4 3 2 1 Poor
Comments:
Case Assignments
|
Case |
Date |
Group |
|
2-2: European Monetary Fund |
January 11 |
Amy Arnason John Sandstrom |
|
3-3: Asia-Pacific Economic Cooperation |
January 13 |
Alecia Mathers Doug Thomason Tracy Vasak |
|
4-1: Euro Disney |
January 18 |
Mike Spring Joyce Boney |
|
5-1: Trademark Infringement |
January 20 |
Travis Andersen Rachel Eckloff |
|
6-1: Research and Whirlpool Corp. |
January 27 |
Kenneth Beegle Jennifer Brandolini |
|
8-1 Nike and "Sweatshop" Labor |
February 8 |
Wendy Baune Edward Pletner Patrick Humphrey |
|
9-3: Airlines and Strategic Alliances |
February 10 |
Jamie O’Brien Erik Mjoen |
|
7-1: HarperCollins and the "Global Book" |
February 15 |
Janet Terry Steven Worden |
|
11-4: The Smart Car |
February 17 |
Robert Evans Adrienne Knapp |
|
12-1: LVHM and Gray Market Issues |
February 22 |
Michael Patterson Lisa Wooten Cortney Woolett |
|
13-1: Toys "R" Us in Japan |
February 24 |
Yuji Okada Anita Kam Katherine Porada |
|
14-1: Benetton & Global Advertising |
February 29 |
Marcelo Freire Kellie O’Brien Nari Benson |
|
15-1: Selling Tobacco to the Third World [HANDOUT] |
March 2 |
Jennifer Eelkema Michael Cook Jennifer Walloch |
APPENDIX 2
Country Notebook Guidelines: Overview
COUNTRY PROFILE
Country selection is up to you; however, I suggest you choose a country in which you have some interest. Those who are from countries other than the U.S. may not study their own country. The first part of the project entails developing a Country Profile and presenting it to the class. This will allow your classmates (and me!) to learn something about various countries. Complete a cultural and economic analysis of your country (Guidelines, Parts I and II). Note that these are guidelines only, and you may add additional information if you think it is relevant. Similarly, you do not have to include all of the information requested if you cannot locate it or do not think it relevant. Note that this analysis is not just a collection of facts -- where possible, interpret these facts and discuss their marketing implications. The Country Profile precedes the Marketing Plan.
MARKETING PLAN
Situation Analysis
Complete a market audit and competitive market analysis (Guidelines, Part III). Make sure and estimate market potential and industry sales. Your ability to complete this analysis may be limited by a lack of available data; do your best.
Marketing Objectives
Estimate first year sales and market share ($ and units). State any other objectives you may have. Make sure and note year of plan, including date of product introduction
Target Market Definition and Positioning Strategy
Use demographics, psychographics, buyer behavior patterns – whatever you can find – to develop an in-depth description of your target market. Refer to your Country Profile to justify the target market decision. Estimate the size of your target market. Develop a positioning strategy that explains how you are going to differentiate your product from competitors’ products (a perceptual map would be appreciated!). Refer to your discussion under Situation Analysis above to justify this positioning strategy.
Marketing Strategy
See Guidelines, Part IV. Please develop at least one ad layout/story board for your ads. Also, please include a detailed product description and a picture of the product (where appropriate).
GUIDELINES FOR ORAL PRESENTATIONS:
COUNTRY PROFILE
Time Limit: 30 minutes; make sure each group member has an equal part to play in the presentation.
Materials: PowerPoint slides, overheads, Web site visit, video, maps, handouts, costumes, food, music
Organization
Project Evaluation (100 points)
5. Overall presentation style (ability to stimulate audience, clarity, professionalism)
Evaluation Form
Oral Presentations: Country Report (100 points)
Group/Country: __________________________________
Excellent Good Fair Poor Barely/Not
Discussed
History: 5 4 3 2 1
Geography: 5 4 3 2 1
Social Institutions/Values(family, education,
political, legal, social organizations,
business /social customs): 5 4 3 2 1
Religion and Aesthetics: 5 4 3 2 1
Living Conditions (diet/nutrition, housing,
clothing, recreation, health care): 5 4 3 2 1
Language: 5 4 3 2 1
Population (age, sex, growth rate, migration,
rural/urban, ethnic groups): 5 4 3 2 1
Economic statistics/activity (GNP, Personal
income, average family income): 5 4 3 2 1
Transportation systems: 5 4 3 2 1
Communication systems/Media: 5 4 3 2 1
Principal industries: 5 4 3 2 1
Foreign investment: 5 4 3 2 1
International trade statistics (exports, imports,
balance of payments, exchange rates): 5 4 3 2 1
Trade restrictions: 5 4 3 2 1
Labor Force: 5 4 3 2 1
Science/Technology developmental level: 5 4 3 2 1
Channels of distribution: 5 4 3 2 1
Comments:
Comments:
Excellent Good Fair Poor Comments
Use of AV aids: 4 3 2 1
Ability to stimulate audience: 4 3 2 1
Clarity: 4 3 2 1
Professionalism: 4 3 2 1
Comments re individuals’ performance:
Overall Evaluation/Grade
Comments: